Terms and Conditions

Effective Date: 10/2025

Last Updated: 10/2025

Welcome to TradeDey (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website and services, whether you are a homeowner seeking tradespeople or a professional listing your services.

By accessing or using our platform, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. 🧑‍🔧 Service Overview

TradeDey is an online directory that connects users with tradespeople across Lagos. We provide listing, search, and contact tools but do not directly employ or contract any tradespeople.

2. 👥 User Responsibilities

As a user of our platform, you agree to:

• Provide accurate information when submitting inquiries or reviews
• Use the platform for lawful purposes only
• Treat tradespeople with respect and fairness
• Not impersonate others or misrepresent your identity

3. 🛠️ Tradesperson Listings

Tradespeople who list on our platform must:

• Provide truthful and up-to-date information about their services
• Hold relevant qualifications, certifications, and insurance
• Honour agreed-upon appointments and quotes
• Respond to customer inquiries in a timely and professional manner

We reserve the right to remove or suspend listings that violate these terms or receive consistent negative feedback.

4. ⭐ Reviews and Ratings

Users may leave reviews based on their experience. By submitting a review, you agree that:

• Your feedback is honest and based on a genuine transaction
• You will not post defamatory, abusive, or misleading content
• We may moderate, edit, or remove reviews that violate our guidelines

5. 🔐 Privacy and Data

We respect your privacy. Please refer to our Privacy Policy for details on how your data is collected, stored, and used.

6. 🚫 Limitations of Liability

TradeDey is a listing platform only. We are not responsible for:

• The quality, safety, or legality of services provided by tradespeople
• Disputes between users and tradespeople
• Any damages or losses resulting from use of our platform

We do not guarantee the availability, reliability, or performance of any listed professional.

7. 📧 Contact and Support

If you have questions or concerns about these Terms, please contact us at:

Email: contact@tradedey.com

Phone: (+234) 813 613 3142

8. 📌 Changes to Terms

We may update these Terms from time to time. Continued use of the platform after changes are posted constitutes acceptance of the revised Terms.